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In the event that the Goods and Services are sold-out or unavailable and cannot be provided or delivered to a Customer who applied for purchase, ‘MARIMARI’ shall notify the customer without any delay, and if payment for Goods and Services has already been made in advance, ‘MARIMARI’ shall take necessary measures or refund payment within 3 business days from the date of receipt.
① The customer who purchased Goods and Services by concluding the contract with ‘MARIMARI’ in accordance to Clause ② of Article 13 in the 「Acts on Consumer Protection in Electronic Commerce」 may cancel the purchase within 7 days from the date on which the customer received a written contract (if the written contract is received later than the supply of Goods and Services, then the receipt date is set on the date when the customer received the Goods and Services or when Goods and Services have been supplied). But, cancellation of purchase according to 「Acts on Consumer Protection in Electronic Commerce」 shall comply with relevant laws and legislations in regards to affairs not mentioned in the Acts.
② The customer may not return or exchange Goods and Services in the event of one of the following reasons:
1. Delivered Goods lost or damaged at the fault of the customer (however, cancellation of purchase may be acceptable if packaging was damaged in the process of checking content)
2. Significant decrease in the value of Goods and Services due to partial use or consumption by customer
3. Not available for resale due to a significant decrease in the value of Goods and Services from lapse of time
4. The Goods may be replaced by Goods showing the same performance, but the packaging of the original is damaged
③ In the case of items 2 or 4 of Article 2 Clause ②, the cancellation of purchase by the customer will not be limited if the ‘MARIMARI’ failed to clearly specify the fact that cancellation of purchase is limited or that it would take necessary measures to provide the Goods.
④ Despite Clause ① and ②, the customer may cancel his/her purchase of goods within 3 months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that Goods and Services differ from the advertisement or the provision of the contract.
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