Privacy Policy

TRUSTe European Safe Harbor certification

Effective Date: 12/15/2010

This privacy statement describes how TRUSTe Operations collects and uses the personal information you provide on our Web site: www.vespoe.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Vespoe, Inc. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at Vespoe, Inc., 30 West 123rd Street, Suite A, New York, NY 10027. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

Vespoe, Inc. complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union. Information regarding the E.U. Safe Harbor Framework can be found at: http://export.gov/safeharbor.

If you have questions or concerns regarding this Policy, you should first contact Vespoe, Inc., 30 West 123rd Street, Suite A, New York, NY 10027. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet at http://watchdog.truste.com/pvr.php?page=complaint, by mail at WatchDog Complaints, TRUSTe, 55 Second Street, Suite 2, San Francisco, CA, USA 94104, by phone at 415-520-3400, or by fax at 415-520-3420. If you are mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see http://www.truste.com/why_TRUSTe_privacy_services/online-privacy-watchdog.html or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.

Collection and Use of Personal Information

We collect the following personal information from you

  • Contact Information such as name, email address, mailing address, phone number
  • Unique Identifiers such as user name, account number, password
  • Preferences Information such as product wish lists, order history, marketing preferences


We also collect the following information from you

  • Demographic information such as birthday and gender


As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Improve our Web site and marketing efforts
  • Facilitate your transactions with other users
  • List you in our member directory made available only to other members

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at Vespoe, Inc., 30 West 123rd Street, Suite A, New York, NY 10027. We will respond to your request to access within 30 days.

We enable you to create a profile, and share information such as messages, photos, and videos with others. Please note that we cannot control the actions of others with whom you may choose to share your pages and information.

Your User ID is displayed throughout our site (and so available to the public), and is connected to all of your activity on the site. You may adjust this by logging into your account and selecting the appropriate setting of your choice: Public (on our site) or Private. If your profile is public, other people can see your bids, purchases, items for sale, storefronts, feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your activities on our site.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if Vespoe, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.
  • other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

We make your contact information available to other users that you transact with on this site to help complete the transaction

PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.

Invite a Friend

If you choose to use our invitation service to invite a friend to join our site, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Vespoe stores this information for the purpose of sending this one-time email and tracking the success of our referral program.

Cookies and Other Tracking Technologies

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

We use Google Analytics, a third-party tracking service, which uses cookies to track non-personally identifiable information about our visitors to our site in the aggregate to capture usage and volume statistics. Some of our business partners (e.g., Google Analytics) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Vespoe, Inc. only and does not cover the use of cookies by any third-party.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.
We use both session ID cookies and persistent cookies on the site. We link the information we store in session cookies to personally identifiable information you submit while on our site in order to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, may be limited.

Third Party Cookies

The use of cookies by our partners & service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners & service providers use session ID cookies to make it easier for you to navigate our site & to use the shopping cart, etc.

Security

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us Vespoe, Inc., 30 West 123rd Street, Suite A, New York, NY 10027. In order to make a purchase from us, you have two options. If you select the option to use Paypal or credit card, you will be taken to that shopping cart provider to finalize and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.

Additional Policy Information

Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Our Site includes links to other Web sites whose privacy practices may differ from those of Vespoe, Inc. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at Vespoe, Inc., 30 West 123rd Street, Suite A, New York, NY 10027.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us by writing or email us at the address below:

Vespoe, Inc., 30 West 123rd Street, Suite A, New York, NY 10027

Email: info@vespoe.com

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