Vision Necklace

Shipping Charges

Return Policies

If your order is unused and in its original unopened packaging, you can return it within 7 days of receiving delivery for a full refund or exchange. Once we receive the returning item(s), then you will receive a full refund for your purchase (shipping costs are non-refundable). Items that are custom-made for you cannot be returned and refunded. Items that are used, opened, worn, washed, damaged and / or purchased on sale, cannot be returned and refunded. You will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Once we receive the returned item(s), the charged price (excluding shipping costs) will be refunded to you. If there is a problem with your order, or you received the item damaged, please contact us for further assistance. In your email, please attach a clear photo of the damaged item(s) along with the packaging you received it damaged. If you have included a product in your order which cannot be shipped to your country, this item will be refunded to you, together with a shipping costs percentage.