Shipping Charges

Return Policies

When you purchase an item you have the right to cancel your contract and return items to us up to 14 days after delivery subject to the conditions below. Any products that are returned should be unused and in their original packaging. Therefore, please check your goods thoroughly to ensure you are satisfied before disposing of your packaging. If you request a refund, we will refund the amount you paid for your goods excluding the original delivery and the charge for returning the goods (unless they are faulty or damaged). If you fail to take reasonable care of the goods before they return to us and this causes the damage or deterioration of the products, we will charge you for the reduction in value. All amendments to orders must be notified in writing either by email at info@studiohausen.com or by post to: Jörg Höltje / Studio Hausen Eimbsütteler Chaussee 92 22769 Hamburg