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New York, United States EDGAR MOSA IS A MULTIMEDIA JEWELER.
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Returns or Exchanges:
If you are dissatisfied with any item that you purchased or would like to exchange it, you may return it under the following conditions -
Our policy lasts 30 days for online purchases. If this time has gone by since your purchase, unfortunately we can not offer you a refund or exchange.
To be eligible for return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return or exchange, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund according to the state of the item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Any item exchanged for goods of lesser value than the original purchase will result in a store credit.
Sale or discounted items:
Only regular priced items may be exchanged, unfortunately sale items cannot be refunded.
All custom orders facilitated by Edgar Mosa are final sale. This policy also applies to any jewelry that is altered or changed by request.