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New Orleans, United States Neon Zinn designer Seth Damm works and lives in New Orleans,...
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If for some reason (size, color, etc.) your Neon Zinn rope necklace does not satisfy, I will accept a return within 5 days of arrival. The customer is responsible for return shipping fees.
I will either refund the full cost of the piece or that sum may be used towards the purchase of another Neon Zinn design available on the Vespoe platform. Please send an email specifying your dissatisfaction in the product and I will see if there is a solution other than return.