Marketplace Seller Profile
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SATISFIED OR MONEY BACK The philosophy of WOODENDOT is quality and the full satisfaction of our Customers. For this reason we offer a professional service in all phases of the Customer’s purchase, from the products they order, payment, shipping and after-sales service. While we hope that the Customer will be entirely satisfied with our products, there is always the possibility that, once they receive their order, they are not fully satisfied, or the product has been damaged in transit. RETUN If for whatever reason the Customer is dissatisfied with their product, the Customer has a period of 14 working days to communicate its return and a further 7 working days to do it. DELIVERY The products are delivered fully packaged and protected in their housing. It should arrive between 1 and 3 weeks, depending on the product and the delivery destination.